Monday, February 4, 2008
I usually really enjoy the people aspect of my second job. I work part-time in a retail pharmacy & I've been there long enough now that I know certain customers by name or by vehicle (some of them always use the drive through). Anyway, tonight we were working away & I looked up at the monitor & noticed that a customer had pulled into the drive through. We don't have a conventional drive through set up with a drawer or window that opens. We actually have a canister that passes through a tube to the far side of the driveway. Then you can see the customer through a camera screen & they can see me through a monitor on their side. We also have the big window. I'm sure I'm not describing it very well, but just imagine that it's a bit hard to see one another & it's a bit hard to communicate because no one can ever hear me (imagine that!). So I see this customer drive in. I head over to the camera & speaker &\to greet her with a pleasant, "May I help you?" Only then did I notice that she was talking on her cell phone. Oops. Her response to my query was to hold her hand up & turn her face away from me. Seriously, she gave me that whole, "Talk to the hand!" posture. I couldn't believe it! Little moments like that make me glad that it's just a part-time job!